Gables Surgery

Welcome to Our Practice Website

CLICK HERE – For important up to date information about the COVID-19 Vaccination programme in this area.

Important Information to All Patients

We thank you for all your ongoing support at this extremely difficult and challenging time.

The practice has been open throughout the pandemic. Although the way you are able to access us has changed due to the crisis, we are still here to help. If you are finding it difficult to get a telephone consultation with a GP then you can submit an eConsult request or message the practice through the Patient Access App (see details below). You don’t always need an appointment for us to help you, so we please make use of these services to access the practice for your convenience.

Covid Safe Precautions at the Practice

The practice is open. However we have introduced an intercom system at our main entrance and we are controlling the number of people entering the practice at any one time to ensure we can maintain social distancing. When you enter the surgery, in line with government guidance for all enclosed spaces, we ask that you please wear a mask or face covering that fully covers your nose and mouth (unless your are medically exempt). We also ask for your help in protecting fellow patients and our staff by not coming to the surgery if you are suffering from ANY of the known symptoms of coronavirus.

This includes:

• a Fever,
• a new, or continuous cough,
• shortness of breath,
• and/ or a change or loss of your sense of taste or small.
• You should also not come to the surgery if you have been told to self-isolate due to recent exposure, or if you have been advised to isolate after returning from foreign travel.

Please call us instead, or call 111 if you have concerns about coronavirus symptoms. You can call 119 if you want to book or need advise about coronavirus testing.

Due to the on-going coronavirus pandemic, in order to protect our patients and staff, all GP appointments will be offered as telephone consultations in the first instance. If the GP feels there is a clinical need for you to be seen after your initial telephone consultation, they will arrange a follow-up face to face appointment for you.

Face to face appointments are available with our Nurses. If you need to, or if you have been advised to make an appointment with a Nurse, then please speak to reception.

Patient Access App
If you haven’t already signed up to our Patient Access App, please follow the link below,

https://app.patientaccess.com/registration/wizard

The Patient Access App will enable book GP appointments, order your prescription, view you medical record summary and send messages to the practice.

eConsult – (A New Online Service – NOW LIVE)
From 03/04/2020, Gables Surgery now has a new online service to allow patients to access the practice for advice and help. eConsult is free to use for all patients. Patients can use eConsult to ask the GP about your health symptoms, conditions or treatment. You can even request things like sick notes and GP letters.
The eConsult system is easy to use. You simply have to explain your symptom, condition or request, fill out a quick form and submit. The practice will then respond by phone or email, usually by the end of the next working day.
To submit an eConsult request, please click on the eConsult pop up banner appearing now on this website, or alternatively PLEASE CLICK HERE to submit a new eConsult.

PLEASE NOTE: If you feel your condition is urgent then please call 111, or in an emergency please call 999.